EXPERIENCE

Leadership experience behind ALA.

ALA Consulting Group brings experience managing delayed projects, systems implementations, and changes to day-to-day operations. The assignments below show the scope of that work and the results recorded.

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SELECTED LEADERSHIP EXPERIENCE

Selected implementation and recovery assignments.

Selected engagements led by ALA Consulting Group principal Adonis Doke in roles held before he founded the firm.

IMPLEMENTATION MANAGEMENT

Client coordination for a $5M implementation

Scope: An implementation valued at $5M, requiring a main point of contact on the client side.
Responsibility: Managed the implementation as the client's main point of contact.
Outcome: The implementation was carried through substantial completion.

Project management services

SYSTEMS IMPLEMENTATION

University telephone-system replacement

Scope: A telephone-system replacement and upgrade covering more than 300 phone numbers, with an outside dialer integration.
Responsibility: Led the university system replacement and upgrade.
Outcome: The telephone system was replaced and upgraded, including the dialer integration.

Implementation and rollout services

PROJECT RECOVERY

Recovery planning for delayed site projects

Scope: Site projects that were behind schedule and needed revised plans.
Responsibility: Led recovery planning for the delayed work.
Outcome: New recovery plans were established within six weeks.

Project recovery services

FULL PROJECT RECORD

Experience across the project lifecycle.

Recovery

Recovery planning for delayed site projects

New recovery plans established within six weeks

Implementation

University telephone system replaced and upgraded

300+ phone numbers, plus an outside dialer integration

Managed an implementation as the client’s main point of contact

$5M carried through substantial completion

Systems and process

Case tracking replaced for academic integrity, formal complaints and professional conduct

Vendor replaced, workflow rebuilt

Redesigned a customer-service process

+54% customer satisfaction over eight months

Two certification track options removed

$100K saved every year

Facilities and regulatory

Admissions brought into line with Higher Learning Commission consumer protection standards

Process, Salesforce and DocuSign changes

Campus footprint reduced for Chamberlain University

$450K project, and a lower lease

Atlanta campus admissions and testing moved clear of neighboring construction

Departments relocated

APPLIED TO YOUR PROJECT

The work ALA can take on.

Project recovery

ALA identifies what is controlling the schedule, rebuilds the plan around what can be delivered, and gives leadership a date supported by the current facts.

Implementation and rollout

ALA coordinates teams and vendors, maintains the schedule, and brings readiness checks and open decisions to the people who approve the launch.

Operational change

ALA connects the project plan to the people, process, training, and support required after go-live.

START A CONVERSATION

Discuss the work ALA should take on.

Share the scope, current plan, and deadline. ALA Consulting Group will review where project leadership is needed.

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